Refund policy
Return & Exchange Policy
No returns. We don’t accept returns, but we’re committed to making things right.
Exchanges for defects/damage only (within 30 days).
If your item arrives with a manufacturing defect or was damaged in transit, you can request an exchange within 30 days of delivery.
How to request an exchange
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Submit a message via our Contact Form (found on our website).
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Include your order number, a short description of the issue, and clear photos of the defect/damage and the packing slip.
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Our team will review and, if approved, provide next steps and an RMA (if needed). Items sent back without authorization will not be accepted.
What we cover
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For approved cases, we’ll cover the cost of the replacement and standard shipping of the exchange item.
What isn’t eligible
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Non-defective items (e.g., wrong size, change of mind).
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Worn, washed, used, or altered items.
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Custom/personalized items unless the issue is a manufacturing defect.
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Final sale items and gift cards.
Damages & issues
Please inspect your order upon delivery and contact us right away through the Contact Form if the item is defective, damaged, or if you received the wrong item. We’ll evaluate and make it right.
Customer support
Our customer service team is ready to help, just reach out via the website Contact Form for any questions or exchange requests.
Legal
This policy does not limit any rights you may have under applicable consumer laws.